Does DeBeers Jewellery offer free returns? What's their exchange policy?

What's DeBeers Jewellery returns and exchanges policy? Can you return in-store? How many days do you have to return items to DeBeers Jewellery for a full refund? Do I need a receipt to return my item to DeBeers Jewellery? Do items need to be in new condition?
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Knoji Staff asked this on May 26, 2017 Posted in DeBeers Jewellery1 answer — Last reply 5 days ago

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Knoji Staff
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19,043 answers Posted on Jul 14, 2017
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Does DeBeers Jewellry offer a mobile app for iPad, iPhone and Android?

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Does DeBeers Jewellry sell GIA certified diamonds?

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Is there anyway to know whether DeBeers Jewellry's diamonds are actually conflict-free?

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Does DeBeers Jewellry ship internationally? Which countries do they ship to?

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Does DeBeers Jewellry accept debit cards or personal checks?

DeBeers Jewellery accept the payment methods listed below.  However, these payment methods do not include personal checks. Credit Cards Discover Credit Cards Visa Credit Cards Mastercard Credit Cards American Express Credit Cards Debit Cards Visa Debit Cards Mastercard Debit Card...
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Does DeBeers Jewellry accept PayPal or BillMeLater?

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What is DeBeers Jewellry's return / refund / exchange policy?

If for any reason you decide not to keep your DeBeers Jewellery online purchase, DeBeers Jewellery will accept merchandise in its original condition for a full refund when accompanied by the original sales slip within 30 days of delivery.  They cannot accept returns that have been wor...
Amy Russell answered this on Apr 25, 2013 Posted in DeBeers Jewellery1 answer — Last reply 55 months ago